Privacy policy
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+92 326 1267000
Effective Date: 3rd July, 2026
Welcome to Prime Pet Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information we collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b. Payment Information
We do not store your payment details. All transactions are processed securely through trusted payment gateways.
c. Non Personal Information
- Browser type
- IP address
- Device information
- Website usage data
2. How we use your information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding purchases
- Improve our website and services
- Send promotional emails (only if you opt-in)
- Prevent fraud and enhance security
3. Cookies & tracking technologies
We use cookies to:
- Enhance user experience
- Remember your preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings.
4. Sharing your information
We do not sell or rent your personal data. We may share your information with:
- Payment gateways
- Shipping partners
- Service providers assisting in operations
All partners are obligated to keep your data secure.
5. Data security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Your rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +92 326 1267000
- E-mail: [email protected]
- Address: Prime Pet Veterinary Care Center, Lahore, Pakistan
