Shipping & Delivery
Need shipping help?
+92 326 1267000
Effective Date: Updated for 2026
Prime Pet (primepet.pk) delivers veterinary pharmaceuticals and clinical pet care products across all provinces of Pakistan with fast, reliable courier handling and doorstep Cash on Delivery.
1. Nationwide Pakistan coverage
We dispatch parcels daily to over 250 cities, towns, and districts throughout Pakistan, including Islamabad, Rawalpindi, Lahore, Karachi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, and Gujranwala.
2. Delivery charges and free shipping threshold
Our shipping fee structure is simple and transparent:
Shipping Rates
- Orders of Rs. 2,000 or more: 100% Free Nationwide Delivery anywhere in Pakistan.
- Orders under Rs. 2,000: Standard flat courier delivery fee of Rs. 200.
- No hidden handling fees, fuel surcharges, or COD collection fees.
3. Estimated transit times
Standard transit times depend on your destination location:
Delivery Timelines
- Islamabad, Rawalpindi & Lahore: 1 to 2 business days.
- Karachi, Faisalabad, Multan & Peshawar: 2 to 3 business days.
- Remote Towns & Balochistan: 3 to 5 business days.
4. Cash on Delivery verification
To prevent fraudulent orders and ensure accurate address details, our dispatch team may send a brief confirmation message via WhatsApp or place a telephone call to your provided number (+92 326 1267000) before shipping.
5. Medical parcel safety and packaging
Pet healthcare medicines require careful packaging. Liquid treatments (such as NoMite drops and medicated shampoos) are packed with sealed caps, bubble wrap, and corrugated outer boxes to prevent leakage or transit breakage.
6. Tracking your shipment
Once your order is picked up by the courier rider, a tracking number and courier tracking link will be provided to you via SMS and WhatsApp. You can follow your parcel live until delivery.
